Revised boarding order launching 5/1 - FlyerTalk Forums (2024)

ATOBTTR

Join Date: Jun 2015

Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.

Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium

Posts: 10,456

Referencing the graphic in the thread starter, it says "Active Military." I've had GAs, extend that to include veterans, retirees, and even military family members. Whether it's a GA not understanding the difference, not understanding the policy correctly, or knowingly doing their own thing and choosing to include reservists, retirees and/or veterans (perhaps because they themselves are a veteran/retire or family of a military member), it still just seems to come down to what that the particular GA ends up doing for that particular day and flight. As jrl767 would say, "Policy is what's practiced, not what's written."

Slow learner

Join Date: Sep 2009

Programs: Waffle House DM

Posts: 471

Gate lice are an almost inevitable consequence at MCO where they have that asinine gate layout at the end of the stub, where up to 5 flights are trying to board in the space most airports have for a single gate. There’s nothing you can do about the ridiculous architecture of those gates, which is why every boarding from there turns into a free for all. I hate it with a fiery passion.

krlcomm

Join Date: Nov 2012

Location: PBI/FLL/MIA

Programs: DL DM/360 2.8MM, MR Ambassador, National EE

Posts: 1,616

Been on 20+ flights in May / early June and exactly 1 gate agent has followed Delta’s new process and called for 360 members to pre-board. They even read the new process and don’t follow it, lol… Not much of a benefit if Delta’s employees don’t follow Delta’s process.

dmbolp

Join Date: Jan 2010

Location: ATL

Posts: 1,942

krlcomm

Join Date: Nov 2012

Location: PBI/FLL/MIA

Programs: DL DM/360 2.8MM, MR Ambassador, National EE

Posts: 1,616

I’m 360 and I’m on the flights so… no 😎? I really don’t care but if Delta is going to announce the changes w/ great fanfare and publish/publicize the new process in e-mails and on their website then their employees should get on board. I thought it was kinda nice that Delta started doing what AA / UA have been doing for years w/ their CK and GS members but their employees either don’t know or don’t understand the new process.

SDQBound

Join Date: Sep 2006

Location: Santo Domingo, Dom. Rep. / Washington, DC

Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat

Posts: 4,641

chipbennett

Join Date: Aug 2022

Location: IND

Programs: Delta SkyMiles (DM), Marriott Bonvoy (Titanium, LTP)

Posts: 589

Families with infants board after Zones 1 and 2, not during pre-board. So, you would board with Zone 1 (FC), unless you just decided to wait to board later.

DenverBrian

Join Date: Feb 2003

Location: Denver, CO, USA

Programs: Sometimes known as [ARG:6 UNDEFINED]

Posts: 26,882

As are Seat-Tzus.

FabCW

Join Date: Sep 2019

Posts: 604

spudley007

Join Date: Dec 2006

Location: MCO

Programs: Delta 360/DM/3MM, Hilton Diamond, Marriott Ambassador

Posts: 733

I have flown about 30 legs since May 1 and have only had 360's called prior to first class 3 times. Once was a red coat in SJU. The other two were in ATL. I just wish they would follow their policy if that's the policy.

DLASflyer

Join Date: Jun 2013

Programs: DL Diamond, UA Premier Gold

Posts: 2,985

Yes, their screens show how many are in each boarding group. I have had an agent say "the one person in zone 2, welcome aboard."

chipbennett

Join Date: Aug 2022

Location: IND

Programs: Delta SkyMiles (DM), Marriott Bonvoy (Titanium, LTP)

Posts: 589

Cool. Let's just extend pre-board to everyone! That will actually really simplify the process, by reducing the boarding groups down to one. (But I don't want to risk getting too off-topic again; the pre-boards haven't changed with this new boarding priority.)

I do hope gate agents at all airports become consistent with calling the defined boarding order as-published, and enforcing it. Doing so does really help facilitate a timely and orderly boarding process.