Kemper is bad at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Kemper scored 798 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.
How Kemper's Claims Process Compares to Competitors
Company | Claims Satisfaction Score |
798/1000 | |
882/1000 | |
882/1000 | |
874/1000 | |
861/1000 |
Source: J.D. Power Claims Satisfaction Survey, 2022
It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circ*mstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state's insurance regulator for help.
To learn more about the claims process, check out WalletHub's guide to car insurance claims.
This answer was first published on 10/10/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
